Account & Privacy

Delete your account & data — My Family

Application: My Family / Nhà Mình (com.nhaminh.android)

Clear Account & Data Deletion Policy

My Family provides direct in-app account deletion. You can erase your credentials and cloud household data immediately with a 4-digit security code. Alternatively, you can submit an email request if you have uninstalled the application.

1

Direct In-App Deletion (Instant & Recommended)

If the app is currently installed on your phone:

  1. Open the My Family app.
  2. Tap Settings (gear icon) → choose Account.
  3. Tap Delete account.
  4. Confirm by typing the 4-digit security code displayed on your screen.

✓ Takes effect immediately: signs out all household devices and purges cloud sync records.

2

Request Deletion via Email (If App is Uninstalled)

If you have uninstalled the app or no longer have your device:

3

What Information Is Deleted?

  • Account profile: Registered email address, password hash, and active session tokens are wiped permanently.
  • Cloud household sync data: Household schedules, routes, chores, and expenses stored on our relay servers are purged.
  • Device local storage: Clear local phone data anytime via Android Settings → Apps → My Family → Storage → Clear Data.
⚠️Notice on Google Play Subscriptions

Deleting your account does not automatically cancel an active Google Play subscription. Billing is handled by Google. To stop recurring payments, cancel your subscription at:

Google Play Store app → Profile icon → Payments & subscriptions → Subscriptions → My Family.